• 8:30 – 9:15


Join us from 8.30am for breakfast courtesy of Manchester’s finest, Pollen Bakery
  • 9:15 – 9:30

Our Co-Founder, Lizzie Kelly-Dyson, kicks things off

  • 9:30 – 10:00

Alley RutzelUX Director, Google

Collaborating in a Global Workforce
As the need for employees to collaborate with remote colleagues continues to grow, corporations and organizations must learn to adapt. Unfortunately, not all have the right tools or processes to support this process well. Join Alley Rutzel as she discusses how to enable workplace transformation through connecting people in real time from across the globe to collaborate as productively as if they were in the same room.
  • 10:05 – 10:35

Lou Cordwell / CEO, magneticNorth

Redesigning success

How can we redefine the concept of success to better reflect the values and ambitions of a creative culture?


In recent years we’ve seen a growing number of organisations set out more ‘purpose driven’ visions for their futures. And yet, the reality is that most companies continue to use the traditional measures of growing profit, productivity and shareholder value to define success. What if we redesigned the mainstream success benchmarks to prioritise an alternative set of measures and behaviours that are better aligned to the delivering happier and more creative working cultures?

  • 10:40 – 11:10

Tea break with biscuits, kindly gifted by Sketch

  • 11:15 – 12:00

Ladies that UX Global Panel

People and Connections

Clara Kliman-Silver

Director of LTUX America

Jane Shih

APAC Regional Director LTUX

Jenny Shen

EMEA Director LTUX

Kavitha Krishnan

Director of Talk UX

Tereza Alux

Latam Director LTUX

  • 12:05 – 12:35

Basak Haznedaroglu / Consultant & Coach

Beyond good design leadership
Strong cultural foundation and thoughtful leadership drive success and inspire teams to do their best work. As we all strive to advance the practice of user experience design, we need to realise the significance of incorporating design values, empathy, resilience, and creative risk-taking into our roles and responsibilities. In this talk, we will discuss how to be a leader, learner, and listener. We will explore the traits of a strong design leader that embodies self-awareness, active listening, relationship building, operational excellence, and leading change.
  • 12:40 – 13:40


From local favourites, The Ottomen
  • 13:45 – 14:15

Camille Gribbons / UX Researcher,

“This Design Sucks” and other anecdotes from launching a travel app in Indonesia from 7,057 miles away
When global company decided to take things down to a local scale, they had no idea how challenging it would be to tackle a market across the world. Indonesia is one of the fastest growing markets in 2019, and by deciding to target that market, the team quickly learned that there was no way to be successful without help from the locals. In the talk, designer Camille Gribbons will share UX learnings and funny anecdotes about the unique challenges of designing for a brand new market and just how much cultural perspectives matter to the design of a product.
  • 14:20 – 14:55

Clara Kliman-Silver / UX Researcher, Google

Understanding Designer-Developer Collaboration: Insights from UX Research

How do designers and developers collaborate? Which tools do they use? Where are the biggest pitfalls and pain points? This talk will discuss research on how designers and developers work on co-located and geographically-distributed teams, leveraging a wide variety of tools to enable team members to design, develop, and collaborate. Through a variety of research methods, we investigated how design tools and systems help — and hinder — their experiences. We will share our research methods so you can address your own team’s productivity and review which design tools are being used. Additionally, we will provide a high-level overview of practices for tool integration and ways to avoid fragmentation to work together more productively as a UX team.

  • 15:00 – 15:35

A little light entertainment

Afternoon break, with cupcakes to give you an afternoon perk, courtesy of Balsamiq
  • 15:35 – 16:20

Panel brought to you by InnovateHer


We’ll also be discussing the skills that you need for the future world of work, why diversity in tech matters, and how to prepare the next generation for roles that don’t even exist yet.

We’ll potentially have a very special guest – an alumna from one of our InnovateHer school programmes (permissions pending!)

Join us for a lively debate and for some inspiration on creating your own future career path.

  • 16:25 – 16:55

Gemma Germains / Head of Customer Experience, Canyon Bicycles

Connecting the Dots from content design to customer experience

The best thing about age is hindsight. Connecting The Dots looks at how we amass experience in the most unusual places. It also offers practical advice for levelling-up your career.

You should probably see this talk if: 

  • You’re frustrated by your career progression.
  • You shouldn’t miss this talk if
  • You’re a content designer who doesn’t feel like a ‘real’ designer.
  • 17:00


We’d love you to join us for for couple of free drinks on us to wind down

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