Terms & Conditions
Last updated: 6th June 2025
These terms explain what happens when you buy a ticket to, and attend, Talk UX. Please read them carefully. By buying a ticket, you’re agreeing to these terms.
1. Tickets
- Tickets are generally considered personal to you and are linked to your name and contact details in TicketTailor. However you can transfer your ticket to someone else if you let us know: brighton@ladiesthatux.com. This can happen on the day.
- As part of buying or being assigned a ticket you must agree to the International Code of Conduct for Ladies that UX as outlined on the Talk UX website.
7. Cancellation Policy
- Tickets are non-refundable except in special circumstances, such as illness, travel issues, extreme weather, etc. This is because as a volunteer organisation we need to cover event costs and keep our admin lean.
- As a first option we ask that you assign you your ticket to a friend or offer it to the community as a pay-it-forward. We can help find a limited income or student recipient.
- If you do need to request a refund please write to us at: brighton@ladiesthatux.com
- We cannot offer refunds for no-shows.
2. Payment
- Payment must be made in full at the time of booking.
- Ticket prices will increase over time, so booking early is cheaper.
- We use a secure payment system to protect your financial information. Our payment provider through TicketTailor is Stripe.
3. What’s Included in Your Ticket
What tickets include per day is outlined below. Tickets do not include travel or accommodation. Further perks per day, e.g., a free evening drink on day 1 may be added based on sponsorship support.
Your ticket for day 1:
- access to all conference sessions
- materials and equipment used in workshops
- breakfast pastries
- tea/coffee
- lunch
- evening pizza
Your ticket for day 2:
- access to all conference sessions
- materials and equipment used in workshops
- breakfast pastries
- tea/coffee
On day 2 we will go into town for lunch, so you are responsible for buying your lunch. We will arrange discounts with local restaurants. Day 2 is a shorter day, so food is not provided in the evening.
4. Your Responsibilities
- Please behave respectfully towards other attendees, speakers, and Ironworks staff. We want a welcoming and inclusive environment for everyone.
- Follow any instructions given by conference volunteers or Ironworks staff.
- You are responsible for your own belongings.
- We are not responsible for any loss or damage to your property.
5. Recordings & Photography
- We are not video recording full sessions, however we may audio record them for archiving and speaker records. Therefore audience questions may be included in these recordings.
- Photography will be taken throughout the event for promotional and archival purposes.
- We may also have 1-2 documentary filmmakers on site. One will be creating a thank you video for our sponsors and will request short interviews with attendees and speakers based on consent. Another will be helping us to document short segments of presentations and outcomes from the event more broadly, they may also request short interviews based on consent.
- We also encourage attendees to share photos and videos on social media using the official conference hashtag #TalkUX. However, please be respectful of speakers and attendees and ask permission before filming or photographing them directly.
6. Data Privacy
- We will collect and use your personal data in accordance with our Privacy Policy. This includes your name, email address, and ticket information. We will not share your information with third parties without your consent (except as required by law).
8. Liability
- We are not liable for any losses or damages you may suffer as a result of attending the conference, except for death or personal injury caused by our negligence. This includes things like travel delays, lost luggage, or illness.
- Our liability is limited to the face value of your ticket.
9. Changes to the Event
- We reserve the right to make changes to the conference program, speakers, or venue at any time.
- If we have to cancel the event altogether, we will offer a full refund.
10. Governing Law